Customer Benefits

Some extras to make working with us as pain free as possible

Use the username and password supplied in the email to login and see these features in action.

Easy access to invoice history

You'll never be more than a few clicks away from a detailed history of every invoice we've ever sent; old and new invoices, how much you paid, when you paid and more.

Monthly retainer task breakdown

Manage every task we've completed for you, down to the minute. You'll never wonder: "What has Mike done for me lately". The maintenance plan tab in the billing part of your account will tell you how much time you've purchased in a given month, how much time we used, what we used it on, and how much time will roll over to the next month.

Monthly retainer update emails

At the beginning of each month you'll receive an update email that summarizes the state of your maintenance plan for the previous month. Not only does this help you stay in control of your monthly website tasks but it frequently starts a dialog where we can stay in touch with our customers and their current needs.

Support ticketing system

Find a bug on your site? Need our help with something? Whether you need technical support or want us to do some additional work for you, creating a support ticket makes sure that each step of your request is documented and handled from start to finish. Login to your account and submit a support ticket, or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. and a ticket will be created automatically for you. If there's something you need, SUPPORT TICKETS ARE THE FASTEST WAY!

What our clients are saying...

  • Exceptional

    Working with Decentral Digital has completely transformed my online brand. Now most of our leads come from our website...

  • Insightful

    Mike at Decentral Digital is knowledgeable, experienced and easy to work with. We are very pleased with our website.

  • Helpful

    Mike at Decentral Digital is professional, attentive and it always seemed like he cared about my business...

  • A Force

    My only regret was that I didn't find Decentral Digital sooner. The work and level of service has been fantastic...

Enough about us, let's talk about you!